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From Contract to Contact - Part II: Relational contracting at work by Claire Sheldon

In my last blog I wrote about the shift that’s transformed my beliefs about contracting. I had an elegant metaphor for the work – artist Mark Dion’s beautiful, spacious, liberating installation, Library for the Birds – and shared my transformative journey. And so what? How am I translating that metaphor and my ‘change in mind’ (p153, Creaner, 2011) into contracting practice? Where is there still work to be done? And how is contracting adding value to my client relationships? Actions speak louder than words…